Address: | Central Delhi, Delhi |
Hi,
This is in regards to my transaction in foreign country which i had through a froeign bank atm. I used the ATM card of HDFC Bank. HDFC Bank has deducted Approx Rs.5000 more on a small transaction of Rs.38000/- as compared to my friend's transaction done at the same time and he also used the same bank atm at the same place, same time along with me.
I called up around 5 times to their local branches and customer care but nobody reverted me. After complaining to their MD cell, they also does not have any reason to say.
Despite of my repeated mails MD cell is not responding on time infact they gave a deadline of 9th dec 2010 but nobody had reverted me.
Regards
Sunil Devatwal
[protected]
[protected]@gmail.com Was this information helpful? |
We are sorry for the delay in resolving your concerns. We will check your transaction from our end and respond to you with a clarification on the charges. We request you to write to [protected]@hdfcbank.com with your account details, transaction details (date, amount, time, ID), your contact details and the reference number TTU[protected]. We will respond to you soon.
Regards, Customer Assistance, HDFC Bank