I have a corporate account with HDFC from Wipro Mumbai at Andheri West, Mumbai.

The a/c had balance of Rs. 65022.52/- & has been kept on hold without any intimation for Rs. 64000/- to be paid to Credit card.

(Credit Card Number - XXXXXXXXXXXX6798)

In last week (Wednesday – 20th May) I had raised the request for settlement of credit card, & HDFC team was processing for the same. Later I called up to Credit card division, they told me that their executive will contact me; hence I was waiting for the call from executive. Today I found Rs. 64964.95/- has been deducted from my account for credit card billing.

This has not been informed earlier to me and neither the blocking of my Savings A/C. Now who is responsible for the inconvenience & this is not legal procedure to deducting amount from saving account without intimating customer.