HDFC Bank — Not removing from CIBIL report

Address: Chennai, Tamil Nadu

Hi

Due to non transparency in HDFC Credit card bills and higher interest i was forced to settle the Credit Card payment way back on August 2007, the representative gave the settlement details and informed My credit report on CIBIL will not affect. However currently when I applied for a personal loan on the same bank the loan is getting rejected as my Credit report is affected as i defaulted the Credit card. I informed them that i have made a settlement and closed the card before 5 years and why they still tell the old reason and rejecting the same. They state that i need to get an NOC for the settlement, i was never noticed about this previously. I called the Credit card report office they state that i need to pay the difference of the waiver of the settlement in-order to obtain the NOC, which i think they are cheating on me. Because waiver is waived due to my settlement since it was unnecessary and now they are asking for the extra payment of the Card i settled long back in 2007.

Could you please help me how to proceed with this situation, since they are trying to get the excess money by cheating with false reason.

Please call me @[protected] with a solution, Your help on this matter is highly appreciated.
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Dear Customer,

We will check our record for dues against your card. Please write to us with a few additional details like your credit card and contact number so that we can assist you better. You can mail us at [protected]@hdfcbank.com with these details and the reference number TTU[protected].

Regards, Customer Assistance, HDFC Bank

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