HDFC Bank — Credit card cheating

Address:

Chennai, Tamil Nadu

I had been requested to the HDFC customer care for cancelling my Ergo policy from last year jun2010, they requested to post the letter in ATM. I did the same nearly thrice but eventhen but it was still not cancelled upto Mar2011. I went to HDFC Thiruvanmiyir credit card division, Nelson manickam and Alwarpet branch for closing, simply they said to post the letter. Ergo policy not been cancelled on time eventhough i requested through phones or posting letters thrice as it's not my mistake for not cancellation.

In Aug2010 my credit card outstanding balance was Rs.42768, I paid the amount of Rs.42678. So obviously there would be a balance amount of just Rs.90, I am ready to pay the actual balance of Rs.90 along with its interest.

On 17/6/2011( Friday), i got the telegram for the payment of Rs.6257, which includes all my ergo policy EMI's which is not at all acceptable. Person named Satya(Mobile no : +91-[protected]) from HDFC, is cheating me that i kept a balance amount around Rs.4000 and that only became Rs.6257 after a year, informed this fault statement by calling me on 18/06/2011 and 20/06/2011. He unwantedly thrown words wrongly by which i am really depressed.


I believe at least you will be taken the proper steps ethically to close this at earliest as possible

My name : kamatchi
Mobile No : [protected]