[Resolved]  HDFC Bank Bank Credit Card — Wrong info from sales & rude behaviour of collection agent

I applied for an HDFC bank credit card in 2008, the executive who visited my office asked me to sign the forms saying i am in hurry and have some personal (financial & some one unwell at home) & fill will up the forms later and collected xerox copy of my documents.
I specifically told him my requirements,first he did not give me any application no neither copy of the form also he told me i will get the card in 10 days but it was more than a month.
When i started using the card i came to know about some different terms & conditions.
i called the call center & told them i have done 2 transactions i will make the payment & you disconnect the card as i am expecting & will make the payments after 1 month and please consider.
They said OK but started charging me late fees & service tax inspite of executive promising me that it will not be charged.
then i get a call saying make 500 payment & we will send you a settlement letter,i paid rs1000 to the executive who visited me.
Till date i have not received any settlement letter,also a lady called me for payment reminder & i disconnected saying i am busy but she kept calling me & called me 28 times in 20 minutes to harrass me & kept my phone busy.
This is sheer tortue & also spoke to me rudely.