[Resolved]  HDFC Bank Bank Credit Card — CREDIT CARD SETTLEMENT PAYMENT

Address:

Delhi

Hi,

This is Suman Roy an HDFC CREDIT CARD HOLDER, i have been looted by HDFC collections department for almost a year. Last month i cleared all my dues related to my credit card settlement amount. And i was promised by Ms. Harleen Kaur (Mob no [protected]) that on receipt of my last payment of Rs/- 2200 which was last month because of certain late fees to cover my settlement amount which i did and i was told by this lady called Harleen kaur that i will recieve my No dues statement by starting of June and she said there will not be any calls from now onwards from the collection department , However the irony is that even after completing my credit dard dues, Today i received a call from HDFC Collections department from SWATI Land Line No.[protected] saying that they need to collect my credit card payment. I said to her that Harleen had said that there aren't any dues now and i was supposed to receive a NO Dues stattement and if i could speak to Harleen in regards to that to which she replied that Harleen is not there. Then i decidecd to speak to Harleen on her No ([protected]) she picked up the phone and when i asked her about my NO DUES STATEMENT she suddenly dropped the call and from then onward she is not picking up my calls at all. Now SWATI will call me around 4 pm again.

I am really very depressed because of this after paying so much of money i feel like i am being looted by HDFC collection goons.And for sure i am not going to pay any further amount to them.

I kindly request the concerned person to look after my query as soon as possible.
Looking for a hearing.

Thanks & Regards
Suman Roy
[protected]