Sub: Complain against HDFC Bank credit card division- Kolkata. After settlement Card: 4346776000015255 dues but yet
not delet from CIVIL report. For that subject DHFL kolkata branch refuse to pay HBL loan after take processing fees advance.
I am Sankar Das Of South Habra, Swamiji Road, Habra, North 24 Parganas, Westbengal, 743263. By profession I am businessman. Nature of business is Cement sub dealer. Very recent I submitted a HBL loan application in DHFL kolkata Branch for purchase a ready house of our locality. I need Rs 850000.00 (Eight Lakh fifty thousand) as a loan. I have wife & 2 children they all of are select the property for our residence purpose. Last 2 months before I applied this loan in DHFL. After everything inspection now they are told me that they are unable to give this loan due to my "Civil negetive report". My family members are now totally tense about this subject. DHFL concern told me that there are two negetive report in my civil report. 1) Over dues in favour of my useing HDFC Bank credit card. The credit card number is 4346776000015255.Before 2 years I have a account with HDFC bank when HDFC bank credit card division sanction a credit card in favour of me.I am not comfortable with this technology so firstly I can't used this card. After some months listen about this method slowly I used this card for purchase some household & pursonal materials & also repayment this dues within their mention time properly. They are told me that if you repaid your dues within 52 days of your billing date when there are no interest will be paid but when they send me statement I found that Rs 200, 300, 400 etc added with that bill. This is very unhappy of me. When there are also a subject happened that was HDFC bank credit card division customer care over the telephone a health mediclaim policy issue in favour of my family. After every month they send me a bill of statement of that mediclaim policy.This is very wrong with me because when I have already mediclaim policy for my family. So after some months I called the representative who endorse the credit card. I told him every things he also agrre with me that no one company issue mediclaim policy over the telephone without the signature of applicant. Then I called the representitive of HDFC Bank credit card division then after all discussion he understood my problem & also agrre with my argument. Then after some days they are send me a proposal for settlement this dues. When I totally settlement this dues with Rs 8000.00 (Probably when dues was 16000.00 approx). They give me settlement copy & Rs 8000.00 bill. 2) Onether dues in Civil report is Loan against Share Rs11000 (Approx). I somely declare that I have not any loan against Share.I have only a demat account with Anandrathi Share & Stock Brokers Ltd. There I have only Rs 426 is debit balance & I have 1137 KGL (Karutari Global Ltd) share in my account. I have also attach this application all relevant papers scan copy.
So Sir/Madam you are easily understood my problem. I am a businessman I can't purchase this house without HBL loan. My wife & children everyday told me that when we would be honour of this house?? but I can't tell them "Your husbend or father's profile is negetive in the Civil report so company yet not agree for funding". After investigate all things you will be give any suggesstion for that subject???? Sir/Madam I request you that after investigate all things in favour me & if satisfied of my statement when please take proper step in favour of me & also inspect my business reputation in our locality. Sir please to do somethings for my appeal to take HBL loan for purchase ready house for my family members. I hope your kind cooperation. I wish your ever success in future.
Place:South Habra, Habra Yours Faithfully
Date : 12/05/2012 Sankar Das
My Particulars are given below:
1) Name : SRI SANKAR DAS
2) Fathers Name : Sri Bhuban Ch Das
3) Address : South Habra, Habra, 24 Pgs(N), Westbengal, 743263
4) PAN : ANOPD5869M
5) Date of Birth : 10/10/1965
6) Contact No : 9333715655
7) Credit Card No : 4346776000015255
Note: Attach with this application 1) Settlement Bill 2) Settlement no objection copy. 3) Share stock statement ledger
4) Companies declaration mail.