[Resolved]  HDFC Bank Bank Credit Card — GUNDAGIRI FROM HDFC BANK

Address:

Thane, Maharashtra

Dear Sir,
I had credit card from HDFC Bank, in the month of May’12, somebody misuse my card and make payment of Rs.20000/- through internet . I had blocked my card immediately and bank issued me a new card. I had lodged customer dispute form on the same day with the bank and bank had started meaningless investigation. After that investigation process bank came out with the decision that I had to pay the amount as the payment made through secure password??????????? (bank credit card did not have any security measure). So I had again send an e-mail to credit card department to waive the charges as I did not make payments, after a long conversation, bank send me an email and told me to lodge police complain with cyber cell. So I lodged complain with cyber cell and inform bank about the complain also. Meanwhile bank people constantly harass me and forced me to make payment by tapori language.
Yesterday I got letter from bank that, they will deduct amount from my saving account with the same bank without my permission. It is a bhaigiri from bank. In the same letter there is one number mentioned of Mr. Sanjay Jaiswal ([protected] &[protected] for clarification. So I called him he used abusive language with me and told me to complaint with police or higher authority in bank he doesn’t care and talked like a gunda.
So I lodged this complaint with consumer forum, request you to stop bank to deduct amount from my saving account.
Thanking you,
Hiren Krishnalal Goradiya