[Resolved]  HDFC Bank Bank Credit Card — Credit Card Transaction Denied

Address:Hoshiarpur, Punjab

Dear HDFC bank,
I am having HDFC bank Credit Card with Credit limit of 1, 13, 000 Indian Ruppee,
and I have just used 4300 Rs, and when I needed the transaction online which was urgent need of mine.
it denied the transactions saying insufficient funds which in turn gave me a financially loss o[censored]SD 1600
after repeated number of request to customer service my query was not solved and my complaint was not lodged. I even had a word with Mr Surabh Kumar Credit card divison on chandigarh number and nothing was done. I even tried by resetting my password and using new password the transaction was denied.

I need the loss occured to me to be reimburse as it is not my fault and it always showed insufficient funds as I am using Forex Account. I needed the Credit Card utmost and it failed which gave me a financial loss o[censored]SD 1600

Kindly reimburse the same to my account .[protected]

Vivek Sharma
[protected]

[protected]@gmail.com
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Dec 10, 2018
Complaint marked as Resolved 
Mar 09, 2015
Updated by vsharman
Nothing has been done so far.
Verified Support
Nov 09, 2018
HDFC Bank Customer Care's response
Dear Customer,

With regard to your query on credit card please feel free to contact our Phone Banking officers at any of our 24 hour Phone Banking numbers mentioned in the below URL. https://bit.ly/2wwwruX

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

i have got hdgc credit card before 2 days but it is not activated and what to do now it is showing declined can u help me even i generated pin also

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