[Resolved]  HDFC Bank Bank Credit Card — Harassment against recovery

Address:

South Delhi, Delhi

Hi Sir,
I have taken the Credit Card from HDFC BANK before 4 years back, I have paid the big amount of Extra charges like Excess Late fees, EXTRA Interest charges etc. & NOW AFTER YEAR THEY THREATENED me for payment. They are completely harasser me. They are regularly calling my boss for payment. I have mark the mail to their nodal officers but they are not intervene. So pls. help me....mail detail are given below:

RE: 'HBL=[protected]' Regarding your HDFC Bank credit card‏

[protected]
Reply ▼
Raj .
To priorityredressal.[protected]@hdfcbank.com, [protected]@hdfcbank.com, ravi.[protected]@hdfcbank.com

Hi Rajeshwari,

My name is Raj Kumar and i own a credit card of your company ([protected]) which has already been closed approx two years back.

However i still have to pay approx 7000/- to your company and i keep engaged with your people to come up with a proper solution. Please note that i dint paid your balance because there were some extra charges were included while billing and your recovery agent keep calling me in my previous office and hence i had to resign.

Now since i am ready to make payment but your people are not cooperating and intimidating on phone and making calls to my office seniors.

Please Note that this is clear matter of harassment and if it continued i have to look for legal assistant and make a FIR to the police.

Here is some agent details who keep calling me :

Mini Srivastav: [protected],[protected]

Please take care of this matter on immediate basis, else tell me if i need to go to the governemt authority.

Note: I am ready for compromise and cooperate and for repayment.

Raj Kumar
[protected]


Date: Sat, 24 Sep 2011 12:39:33 +0530
From: PriorityRedressal.[protected]@hdfcbank.com
Subject: 'HBL=[protected]' Regarding your HDFC Bank credit card
To: [protected]@live.in

Dear Mr. Kumar,

This is further to your email dated September 23, 2011 regarding calls received.

We take this opportunity to inform you that we are looking into the query raised and will respond to you in 7 business days time. We request you to bear with us in the interim.

Please feel free to write to us at customerservices.[protected]@hdfcbank.com for any further clarification/assistance that you may require with regard to your credit card.