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I spoke to your Settlement Department I spoke with Aman (office in Rajouri Garden ) as per our conversation we settled the bill and after making the minimum payment he starting ignoring my calls ... People from your recovery department... Call on my landline and use abusive language...I am not scared of them but I dont want to loose my professionalism ...after dealing with you r CCE Mr Aman ...why people from your recovery department come at my place ...Please if you can look into this and can contact me on [protected]
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I had HDFC credit card number [protected]. Last year I paid all dues on the card and discontinued it. As per the arrangement all payments were made by cheque. However an HDFC employee lost one of the cheques and we made the payment to him in cash. We still have the receipts for the same. Even delhi court gave the ruling in our favour on it and asked HDFC to issue us a no-issues letter. However just yesterday we recieved another threatning letter from their lawyer stating that we now have to pay over 27000 rs now. How come did a meagre amount of 5000 turned to 27000 we don't know. These miracles happen in the bank only - specialyy when the come calling for someone else's money.
folks,
This mail is intended to bring to your notice that the me and my family has received threat calls from HDFC Bank Ltd. Pune Branch for every now and then
regarding my Card: ( MASTERCARD PLATINUM (credit Card ) A/C Number: [protected]- Date of Expiry: 12/10-- In the name: Abhishek Saxena) For regarding the same I had already inform to bank that I am not able to give money due to heavily financial crises in my family and the same time I had lost my job too which were already brought to everybody’s notice. (HDFC Bank )
so in that case I was requested to settle my account which was aprox 1 lac.into 7 EMI. For any how I had pay my 4 EMI up to more than 54 thousand after that I was not pay due to crises as I already mention above.. but they need to realize that it is highly unnecessary if the bank revert back my settled account and every month they charge heavily of interest on that..which is not acceptable.
And also every now and then HDFC bank guys call me in a very danger manner they keep on harrasing me by calling me up.which is not correct as per the RBI guidelines.
At last I request you to pls have a look the RBI Guidelines and take proper action against the HDFC bank otherwise please let me know whom should I escalate this for higher authorities.
HDFC bank the person name is Nitin Gaikwad and Akash Verma mobile no:[protected]
pls look into this bank is trying to temperd with RBI guidlines..
Please find attched RBI complaint .
Complaint NO is 3595
Just one point worth mentioning here. I am just trying to put forth some facts and creases which we can iron out with some understanding.
Please be diligent on this issue and Please take this up with your bank.
This mail is intended to bring to your notice that the me and my family has received threat calls from HDFC Bank Ltd. Pune Branch for every now and then
regarding my Card: ( MASTERCARD PLATINUM (credit Card ) A/C Number: [protected]- Date of Expiry: 12/10-- In the name: Abhishek Saxena) For regarding the same I had already inform to bank that I am not able to give money due to heavily financial crises in my family and the same time I had lost my job too which were already brought to everybody’s notice. (HDFC Bank )
so in that case I was requested to settle my account which was aprox 1 lac.into 7 EMI. For any how I had pay my 4 EMI up to more than 54 thousand after that I was not pay due to crises as I already mention above.. but they need to realize that it is highly unnecessary if the bank revert back my settled account and every month they charge heavily of interest on that..which is not acceptable.
And also every now and then HDFC bank guys call me in a very danger manner they keep on harrasing me by calling me up.which is not correct as per the RBI guidelines.
At last I request you to pls have a look the RBI Guidelines and take proper action against the HDFC bank otherwise please let me know whom should I escalate this for higher authorities.
HDFC bank the person name is Nitin Gaikwad and Akash Verma mobile no:[protected]
pls look into this bank is trying to temperd with RBI guidlines..
Please find attched RBI complaint .
Complaint NO is 3595
Just one point worth mentioning here. I am just trying to put forth some facts and creases which we can iron out with some understanding.
Please be diligent on this issue and Please take this up with your bank.
Dear Sir,
I hereby like to draw your kind attention for consideration of the following request. I, Sanjib Koner have a salary savings account with HDFC Bank, City Centre, Durgapur - 713216. Further for your information, I possesed a HDFC credit card vide no. [protected], whose final settlement had already been done on 11.11.2006.
Later, in 2007 I applied for a personal loan which was sanctioned & accordingly, E.M.I. being deducted from my aforesaid account directly. On 01.10.2009, I appealed for top-up of my existing personal loan. To my utter surprise, the personal loan section of the HDFC Bank, City Centre branch, says that, there is a write up prevailing against my credit card. Therefore, to get further sanction of personal loan, the aforesaid write up needs to be omitted first by the respective department.
I enclose herewith both the settlement paper & the money reciept as well for your reference.
Henceforth, please pursue the matter & do the needful at an early date.
Thanking you.
Regards,
S. Koner
(S/B A/C no. - [protected])
I hereby like to draw your kind attention for consideration of the following request. I, Sanjib Koner have a salary savings account with HDFC Bank, City Centre, Durgapur - 713216. Further for your information, I possesed a HDFC credit card vide no. [protected], whose final settlement had already been done on 11.11.2006.
Later, in 2007 I applied for a personal loan which was sanctioned & accordingly, E.M.I. being deducted from my aforesaid account directly. On 01.10.2009, I appealed for top-up of my existing personal loan. To my utter surprise, the personal loan section of the HDFC Bank, City Centre branch, says that, there is a write up prevailing against my credit card. Therefore, to get further sanction of personal loan, the aforesaid write up needs to be omitted first by the respective department.
I enclose herewith both the settlement paper & the money reciept as well for your reference.
Henceforth, please pursue the matter & do the needful at an early date.
Thanking you.
Regards,
S. Koner
(S/B A/C no. - [protected])
Dear Mr Sharma,
We would like to investigate your complaint further. Request you to please email us at [protected]@hdfcbank.com with some additional information such as the credit card number and your contact details. Please mention the id number TTU[protected] in the subject line of the email. Once we receive these details, a bank representative shall contact you.
Additionally, we request you not to post sensitive information such as your credit card number on a public platform such as this, as it may lead to your account being compromised.
Regards, Customer Assistance, HDFC Bank
We would like to investigate your complaint further. Request you to please email us at [protected]@hdfcbank.com with some additional information such as the credit card number and your contact details. Please mention the id number TTU[protected] in the subject line of the email. Once we receive these details, a bank representative shall contact you.
Additionally, we request you not to post sensitive information such as your credit card number on a public platform such as this, as it may lead to your account being compromised.
Regards, Customer Assistance, HDFC Bank
If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:
Here is the link, go to complaint form:
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159
Share this with other victims as well and spread consumer awareness.
Here is the link, go to complaint form:
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159
Share this with other victims as well and spread consumer awareness.
They harassed me for one year and i want to share my experience with everyone.
HDFC bank Credit card recovery department is most notorious in the country.
That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers.
They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and the write off in cibil.
They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost
*they sent harassing recovery agents on 'behalf of HDFC Credit card'
*the agent wanted me to make part payments rather than asking for settlement letter
*they tried to make me accept the expired settlement letter.
*they did not honour their written commitment made via their settlement letter for writting off the dues.
*they kept on refusing on emails and kept asking for more money for writing off in cibil records.
* I took up the issue with their "Nodal officer" as well but to no use.
*finally i took all the mails to the ombudsman and got the issue resolved.
*Till date HDFC credit card department holds that everything that was done is in accordance with bank policies. (only God knows how many inhumane policies do they have in their kitty)
*they have wasted my whole one year in followups, mental harrasment, and botheration.
Stay away from HDFC bank for all reasons.
HDFC bank Credit card recovery department is most notorious in the country.
That is the reason they can show very low Non Performing Assets because they never write off any of the settlements done with the customers.
They did the same with me for one year. I took the matter with ombudsman, using all the emails that i had sent for one year, the settlement letter scanned copy and the proof of payment that i had done. Now i have received the zero balance confirmation and the write off in cibil.
They try to get you into accepting expired settlement letter after which you have no rights. Make sure you make the payment within the written time frame of the settlement letter at all cost
*they sent harassing recovery agents on 'behalf of HDFC Credit card'
*the agent wanted me to make part payments rather than asking for settlement letter
*they tried to make me accept the expired settlement letter.
*they did not honour their written commitment made via their settlement letter for writting off the dues.
*they kept on refusing on emails and kept asking for more money for writing off in cibil records.
* I took up the issue with their "Nodal officer" as well but to no use.
*finally i took all the mails to the ombudsman and got the issue resolved.
*Till date HDFC credit card department holds that everything that was done is in accordance with bank policies. (only God knows how many inhumane policies do they have in their kitty)
*they have wasted my whole one year in followups, mental harrasment, and botheration.
Stay away from HDFC bank for all reasons.
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