[Resolved] HDFC Bank — EMI Deducted twice

rahulrana974360

from Mumbai, Maharashtra

Address:

Delhi

Hi,

This is against my HDFC Bank Auto Loan account no. 17708060.EMI for m/o august is not deducted due to insufficient balance so it was paid to HDFC collection executive through receipt no.27331407 on 13 dec 12.After settlement an amount of rs. 4250/- has been debited by bank on 16 Aug.I called to HDFC customer care on 16 Aug but they told "we have not any information about this please call us after 3-5 Days.

I dont know why this type of discrepancy coming with a world's leading bank.

I request you to please take necessary action on this.

Thansk
Rahul

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Aug 13, 2020

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

We regret the inconvenience caused. We will look into this from our end. Please write to [protected]@hdfcbank.com with your Account number, complete Complaint. Details and contact details and the reference number TTU[protected]