[Resolved]  HDFC Bank ERGO Family Health Plan — CLAIM

Address:Udaipur, Rajasthan

My Wife Poonam Pathak Policy No 50537191 Dec 2010 to Dec 2011 She had Heart attach on July 2011, the documents for claim were send in time. The company in Demand asked for some other Documents, which too were send within there time period. BUT the required documents they Say that they have NOT received,Which is there FALSE statement and it is clear that the company is not interested to give the claim. Now I am requesting the Company to send my Origional Documents which I sent to them , so that I can try to settle that amount with my Department. I have mailed the demand 5 times BUT there is NO Response.I cant understand HOW long this company will continue.MAY GOD help This company. If this complaint reaches you ,please send my origional file which I sent to you the first time.
Thanks
Sharad
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

As per your request we have sent the original claim documents via courier. The courier details have been mailed to your email id registered with us.

For any further queries please feel free to contact us on:

Toll- Free :
[protected]from any Landline & Mobile)
[protected]from MTNL or BSNL Phone )
[protected] Local / STD charges apply )

Yours Sincerely,
HDFC ERGO General Insurance

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    1800 2001 999
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