[Resolved]  HDFC Bank Ergo — Policy renewal

Address:Maharashtra

Hi,

Myself Shoukat Shaikh, want to complain about HDFC ERGO health policy auto renewal from my HDFC credit card.

Policy number: HR[protected]

After repeatedly and explicitly telling HDFC ERGO representative (when they have called me twice or thrice for confirmation of renewal) that I no longer want to continue with this policy any more, I got an SMS from "TD-HDFCERGO" with below message

"Dear Customer,as per your tel.confirmation we will debit your credit card a/c for health renewal HR[protected] in next 3 days. Pls maintain sufficient bal."

Which is pure lie, on the contrary I had always said not to renew my policy, has these insurance company stooped so low and use lying and deciet to extract money from customers?

Regards,
Shoukat
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Hi,

Myself V.Subrahmanyam, want to complain about HDFC ERGO health policy auto renewal from my HDFC credit card.

Policy number: HN[protected]

i dont want to renewal my policy so kindly dont debit the amount of Rs.5589 in my HDFC Credit Card.
Dear Customer,
As per your request we have not renwed your policy.

For any queries please feel free to contact us on:
 
Toll- Free :
[protected]from any Landline & Mobile)

[protected]from MTNL or BSNL Phone )
 
[protected] Local / STD charges apply )
 
Yours Sincerely,
HDFC ERGO General Insurance

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