HDFC Bank — false commitment by hdfc executive

Address:

Jamnagar, Gujarat

Res sir,

Your employee ( Mr. Umesh [protected] and Bhadresh [protected] ) committed to us for free gift at the time of new life time free credit card account opening 3 week before.
But still they are not providing free gift to us.
So this is first HDFC credit card impression on us.

This is not a question of free gift but commitments by your employee is create a question against life time free card.
How to believed this is life time free card from your side.

Thanks,