HDFC Bank — harressment by hdfc collexction agent

Address:

Gujarat

i am holder of hdfc bank gold credit card bearing no[protected],i have asked for settlement with banks collection authourity, but they debited 26000 directly frommy accountand now they give thearenting calls to me. one person claiming himself to be delhi police man his cell no[protected] calls and talks in abusive language and threatens to arrest me.i cintacted bank who directed to collection dept.one mr, nilesh sompura is there i went many times but he does not listen.he says first pay then i will issue a letter.
i paid 7000cash .he said to collect letter after two days but till date i have not recd.any settelment letter.every now and then some one calls and uses abusive language.i am ready toapy. but onl;y on receipt of settelment letter.
plese help,i have a sick father at home and these people haress us.i request someone to help.it is my earnest request to one and all .can sumone catch the fraud people calling and giving threatening calls.