[Resolved]  HDFC Bank — HDFC Credit card bill payment

Address:Gurgaon, Haryana

I have already made a payment for the HDFC credit card which i have.
payment done with
1. transaction number MICI[protected] of amount 1000/- Rs. DATE- 14/04/2010
2. transaction number MICI[protected] of amount 13500/- Rs. DATE 19/04/2010

I have already verified these transaction and these are successfull.

despite these payment i am getting unwanted calls from hdfc bank that no

payment ha been done.
bank representative was also abusing despite i told her that payment has

already been done.

Please do me favour take action against them
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear Mr Kumar,

We are sorry for any distress that our agents may have caused you. We would like to investigate your complaint further to ascertain if there are in fact any dues that are owed to the Bank; if not, we will ensure that such calls are not repeated. Request you to send us an email at [protected]@hdfcbank.com with your credit card number and contact details. Please also include the id TTU[protected] in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

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