[Resolved]  HDFC Bank — Nomination of savings account

Address:

Kamrup, Assam

The Guwahati-ASSAM branch of HDFC bank is completely hopeless. I had opened an account in 31st March 2010. I had included the nomination in the form along with the DA-1 form, which the branch has very conveniently lost. When I complained about this the online support staff admitted that indeed the nomination as included in the from but was not updated in the database and suggested that I write to the branch. I wrote to the branch on 17th June 2010 asking them to add the nomination and confirm IN WRITING that the nomination had been added. Till date they have neither added the nomination nor responded to my letter despite repeated pleas.It seems that closing the account and moving the money to the safety net of SBI is the best option now.

Please don't trust HDFC bank. In fact we should stick to nationalized banks. At least they are under the purview of the RTI Act. of 2005.