Dear All
It is a pity to write to you this email from me after all the fruitless telephone calls made by me without getting any positive reply from your end. My Name is Sandip Mukherjee and I am working as Senior Manager Legal in WPIL Ltd a company having quite a hefty transaction with your bank which is presumed to be the best bank in the Asia Pasific region. I am looking after the administration of my company which is having salary account at HDFC BANK Ltd of at least 500 employees working in WPIL Ltd.
One executive from your sales department contacted me over phone and enquired whether I have any personal loan requirement. I agreed to apply for the same but prior to application i checked out from the website as to what is my eligibility and found that i am eligible to apply for Rs 5,00,000/- and at present i am having Rs 1,60,000/- so I decided to apply for Rs 50,000/- as top up which will bring my loan amount to Rs 2,10,000/-. I had submitted my documents being: a. My salary slips for the months of May 2012, June 2012 and July 2012. Photocopies of my PAN Card. My passport size photo on 26.8.2012 and my address proof. Then on 31.8.2012 I received an SMS stating that my appilication is filed and subject to verification the loan will be sanctioned and after the same is sanctioned i will have to issue three cheques in favour of HDFC Bank Ltd and sign a loan agreement and after executing the same the amount will be credited to my account. In this regard I would like to mention that My gross monthly salary is Rs 62,000/- and my net take home pay is Rs 52,000/- and the EMI that i am paying is Rs 4700/- and the enhanced EMI will be Rs 5400/- which I will comfortably be able to pay and as such i am eligible for the said loan. But till today i am not able to get it and the reasons being citied by your credit department which I came to Know from your sales department is that i have a civil posting against me and the said posting was done by one Mr Rishi Kant Singh a person who is supposed to be an employee of Home loan department. In this regard I would further like to state that few days back I had enquired for a home loan from the site and an executive being the one Mr Rishi Kant Singh called me back through his cell number being [protected] and had sent me a check list from his email id being [protected]@gmail.com that after procurement I was supposed to have given him had the property in question had been clear. Since I had dropped the said property due to titular dispute therein I had informed the said Mr Rishi Kant Singh and had closed the issue. Please note that I did not hand over any documents nor did I sign any papers therein. Even to facilitate your personal loan department I had forwarded all the mails that I had exchanged in regards to the said enquiry for home loan to jyotibrata.[protected]@hdfcbank.com and Partha.[protected]@hdfcbank.com. But still now I am yet to get any response from your personal loan department credit section.
My complaint is for :-
1. Lack of services from your concerned department.
2. Harrassment faced by me from 26.8.2012 till date.
3. Loss of my respect for the commitment made by me upon your persons failure in assuring for settling the issue within 48 hours.
I would like to register a complaint involving the above causes and give me a complaint number and look into the issue within next 48 hours and if I am eligible sanction the personal loan applied by me. My official email id is s.[protected]@wpil.co.in and my personal email id is [protected]@gmail.com and my cell number is [protected].
In this regard i would also like to mention the fact that the concerned employees involved in misleading me and harassing me should be enquired into and should be punished so that no other persons like me are harassed like this.
Thanks and Regards
Sandip Mukherjee Was this information helpful? | 
