[Resolved]  HDFC Bank — Levying Of Charges Without Adequate Prior Notice

Address:Indore, Madhya Pradesh

I am old and loyal customer of HDFC Bank since Year 2000. Since then I am maintaining MQB of Rs 6000. Suddenly Bank has charged 827.25 Rs without proper information for not maintaining AQB of Rs. 10000. Bank responded to my husband on email that they informed about AQB charges in Physical statement. But I didn't receive any statement since March 2010. Even if We receive statement then its not necessary that we notice this change. It was not a small change. Separate notice/intimation must be required for this change. I want Bank to refund the charges. Now onwards either I'll maintain the minimum balance or will close the account.

Himanshu Jajodia
A/c #: [protected]
A/c #: [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information