[Resolved] HDFC Bank — MENTAL HARASSMENT BY PHONE CALLS FREQUENTLY

Pankaj Kumar 51180

from Pune, Maharashtra

Address:

Thane, Maharashtra

Dear Sir/Madam,

I am late paying current installment for the month of January, which is 6th of every month, i have confirmed customer service representative that i will make the online transfer on Saturday evening i.e, 21/01/2012 even though since today morning, hell amount of frequent calls ringing continuously and caller unnecessarily pulling me. And i am unable to focus my work.

I just want to know, if we pay late fine of INR 750.00 for late payment, why this mental harassment????????? AND also i want to know what is the last date of paying our installment with LATE FINE.....

PLEASE ANSWER

Thanks

Pankaj Kumar
[protected]

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Aug 13, 2020

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr Kumar,

We regret the inconvenience caused. We will look into this issue from our end and respond to you. However, we would require a few additional details like your credit card and contact number to take this up with the concerned teams. Please write to [protected]@hdfcbank.com with these details and the reference number TTU[protected]. We'll get back to you soon.

Regards, Customer Assistance, HDFC Bank