[Resolved]  HDFC Bank — personal loan not cancelling and returning

Address: Karnataka

Hi,

Hi I applied for personal loan in HDFC bank, the person who came and collected my documents his name Maltesh(mob.no[protected]),he took all the documents by date 28/11/11 and i got a message from HDFC bank on 01 dec 2011 saying that "your request for personal loan has been accepted and given ref.no 20207535".The loan they are processing from the HDFC indiranagar, this branch is the worst branch so far I visited. after all the verification is done,again they are asking my father/family address proof and I am ready to submit and again they are asking my father signature proof.this ridiculous thing.As I donot want to submit signature proof, I said to cancel the loan,regarding to this I called HDFC Customer care,again helpless.Customer care telling that contact executive.

Finally I visited HDFC indiranagar branch on 08 dec 2011,I met the person Ganesh Subramani,he did not responded properly. I waited for 2 hours and left from there without any help.

One more thing I have my salay account with HDFC only..

This is how they treat people at HDFC bank,so friends who ever need any loan donot go to HDFC bank,especially Indiranagar branch.

regards,
sapi
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Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

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HDFC Bank — NOT RETURNING OF MY DOCUMENTS

Dear Sir,
I had Applied for personal loan at HDFC Bank Jawahar bhawan,Ram kishna hotel nikhlesh palace 2nd floor Lucknow,I had submited my all required documents to bank but bank rejected my application without any informetion they closed my file,when i contact with bank then they told about us,i want back my all documents but bank denied to return my documents.
sir please take some action against bank and force them returned all my documents to me.

Thank

Regards
Lakhan Lal
[protected]
Lucknow
Dear Sir/Madam,

We are sorry to know about your interaction with one of our branches and regret the inconvenience caused. We will investigate this from our end and respond with an update on your loan status. We request you to write to [protected]@hdfcbank.com with your loan application number, contact details and the reference number TTU[protected]. We will be able to assist you better with these details.

Regards, Customer Assistance, HDFC Bank
The executive who collected my documents he is not returning it.Please help regarding this.

Regadrs,

sapi

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