[Resolved]  HDFC Bank — Towards interest & other additional charges

Address:

Ernakulam, Kerala

Dear Sir,

I am using HDFC card for the last 9 years and if you check my payment track record, you can find that I never have any outstandings.My current issue started almost 1 and half years back,when I was on tour ,my wife cleared the bill,keeing an amount of 750/- as outstanding by oversight which was cleared after that.Imagine this has come to a total outstanding as 17695/- were the bank has taken the same amount from my savings account with out any prior information.

Infact I approached the bank through several mails & personal visits and talking to customer care to get a clear picture of the amout due and told them that I am ready to pay a nominal penalty & need to clear off everything..All the main heads sits in Kochin office knows about this and they never gave me a solution.WE WILL GET BACK TO YOU......

I still doubt there is an incentive given to the Managers depending upon the total outstanding that is squeesed from the poor card holders....

Request you to give a solution for the same

Rajive Jose
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