[Resolved] HDFC Bank loan — collection agents playing fraud | |
Dear Sir I have taken a hdfc bank loan 3 years back for rs 50000, it was an auto debit from my salary account, When i resigned from that company i had two more months installment to pay,, so i mantained that two months instalment in my salary account. After 5-6 months i recieved a call from collection agents telling ,i have two months instalment to pay and the total amount has gone upto 14,000 with interest,,, i met them directly and came to know that two months instalment has not been payed from my salary account as the salary account was deactivated,, i confirmed it with the bank,, so the the collection agent told it can payed and settled without any interest,, the settlement was done on rs 9000 which was the instalment to be paid and he has given the receipt also Now after 2 and a half year the collection team called to my home ,,, collected my new mobile number, and called me up telling i have some outstanding amount with hdfc bank,, that is 20,000 with interest?????, i was wondering whats happening, i called up the bank and came to know that whatever amount i payed to the collection agent that time is not reflected in the bank account,,, the collection agent asked me the receipt for payment, as it is 3years old i dont know where i kept the reciept as i shifted the home twice after that,,, hearing this he started bargaining for the settlement, he told this is the new collection team and old people are not there in company,, i think every people are misusing the database to fool the people around ,, what should we call this??? Bobby Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:
Here is the link, go to complaint form:
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159
Share this with other victims as well and spread consumer awareness.
Here is the link, go to complaint form:
http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159
Share this with other victims as well and spread consumer awareness.
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We regret the inconvenience caused would like to investigate your complaint further. Request you to send us an email at the id [protected]@hdfcbank.com with your contact details and your loan account and salary account numbers. Please include the id number TTU[protected] in the subject line of your email. Once we receive these details, a bank representative shall contact you.
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