[Resolved]  HDFC Bank Bank Ltd - Credit Cards — CASHWITHDRAWL OF RS. 30,000 FROM CREDIT CARD

I AM USING HDFC WOMEN'S GOLD CREDIT CARD ( NO.[protected])SINCE FROM LAST 2 YEARS AND WENT THRU THIS HORRIBLE EXPERIENCE.
WHEN I GOT MY MONTHLY STATEMENT DATED 03.02.2008 WHERE IN I WAS SHOCKED TO SEE CASH WITHDRAWL( on 2 days) FROM MY CREDIT CARD OF AROUND 30000 plus their cash advance fee and finance charges of around 2600 ie. total of 32300.
Kindly note that I myself was aware of the pin of the card as I distroyed it on the day i received the pin. As per Bank people it has been used by known ones but it is not at all possbile bcz nobody else is aware of the same other than me.Moreever, the card is still with me so there is no question that someone has taken it and again put back that too on days.
When i requested bank to send me the video clippings of cash withdrawl as proof they denied that.
I would appreciate if any one can help me how to resolve this issue.

Regards

Kiran Rawat
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18404
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information