[Resolved] HDFC Bank Bank Ltd.new Friends Colony Branch, New Delhi - 110065 — Sub : Chq No.326777 dt.11.05.2010 for Rs.68,000/- Returned by HDFC Clearing without valid Reason | |||
24.05.2010 The Manager HDFC Bank Ltd. New Friends Colony, New Delh-110065 Sub : Chq No.326777 dt.11.05.2010 for Rs.68,000/- Returned by HDFC Clearing without valid Reason Dear Sir, This is bring to your kind notice that the above said cheque deposited in your branch for clearing on 12.05.2010 and the credit was passed in my account on 13.05.2010 which suddenly debited to my account stating reason of “TITLE OF ACCOUNT WRONG”. On enquiring from branch it was told that due to title of account wrong So, we have debited your account and courier the cheque on your mailing address. The courier of returned cheque received on 20.05.2010 evening at my residence. On 21.05.2010,I have visited HDFC Noida Sector-18 branch it was found the title was correct not wrong as stated in cheque return memo.Accordingly mail has been sent to clearing department by Noida Sector-18 Branch and telephonic complaint was lodge by me to customer care vide docket No.DL-219171 and I was told that you will get a call from concern department within 24 Hrs but bank has failed to revert till today. Number of phone calls made to Mr.Ashraf Ali (RM of my account at New Friends Colony Branch ) and scan copy of cheque with return memo also mail to Mr.Ali and the same has been informed to you also but no positive response from your end .Simply pass on the responsibility to clearing department saying we have nothing to do it’s clearing department who will revert to you. Mr.Manager in all the sequence you have forgotten one thing that I have open in my account in your branch not with the clearing department. It’s your duty to provide the information related to my account.I will not go here to there to search the information. I am sorry to say it will ruin the Image of HDFC Bank where the people Trust and appreciate their quality. I was in urgent need of money to clear of my debt which occurred due to my brother hospitalized and I paid the hospital bill thru credit card but I couldn’t do so and I borrow the money from someone on interest. Therefore, You are requested to investigate the matter and pay interest from 12.05.2010 to till the matter resolved alongwith the damages for the mental trauma I faced. Hoping for a positive reply from your end. Thanking You, Yours Sincerely, (Gopal Sharma) SB A/c No.[protected] I-34,Street No.2,Garhwali Mohalla, Laxmi Nagar, Delhi-110092 Mob # [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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