[Resolved]  HDFC Bank — NO action towards unnecessary memo in my account

Address:Maharashtra

Respected,

In my salaried account of HDFC i am facing problem.
When in november & december i tried to make DD for Educational purpose my HDFC bank of bhayandar told me that they are getting a memo in their screen saying that ' i cant make any DD or Submit cash in any other branch except home branch that is Grant Road.

When i visited Grant Road branchon around 21st december, person their in teller counter told me that they cant see any problem in anything and for educational i can make my DD or submit a cash. I made my 2 DD on that day and that too in that a girl in the teller counter made a mistake in making one DD and they made me come back from my worlioffice on saturday, thanks to my coleague they managed in office in my absence.

Now on 22 of this month when i visted dadar branch, as it is near to my pickup point for office they told me the same memo i requested them its for educational purpose and told them about the mail them to do.
They replied that they want person name whom i had word which any normal human being cant remember for 3 months, i asked them to give me number of that branch they dont have that also.

they dont have a common email ID for one branch and more than that in their system they neither have Landline number due to personal life and offfice life i cant really make a time to go again in grant road or to dadar branch i am just fed up of everythng
Please help i[censored] can!!!!!!
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr Ali,

We regret the inconvenience caused to you and would like to encourage you to use our designated service channels (such as our phonebanking service or the contact form on our website) to share your feedback of your experience with our Bank. You can also write to us at the email id [protected]@hdfcbank.com to share any concerns, or resolve any queries. Please include the id TTU[protected] in the subject line of your email. We look forward to being of assistance.

Regards, Customer Assistance, HDFC Bank
If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:

Here is the link, go to complaint form:

http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159

Share this with other victims as well and spread consumer awareness.

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