[Resolved]  HDFC Bank — Credit Card Delivery Issue

Address:

Mumbai City, Maharashtra

According to my Complained, I got SMS transaction from HDFC on 26 and 27 Mar 2011 night and on Monday (ie 28 Mar 2011) I visited HDFC Branch and complained through customer care number . The complained number given by HDFC ie complained no[protected] and while launching complain i have inquired FIR but customer care executive told that no need for FIR currently and told to fill and drop charge dispute form.Same day i called up Blue Dart (waybill no [protected] ) Sakinaka Branch they told that card has been delivered and again i called up Blue dart and told them that the card has been delivered to unauthorized person and no correct identity proof they have deliverd the card .

Next day (ie 29 Mar 2011 ) I have filled up the charge Dispute form and droped at HDFC ATM drop Box Airoli Branch after 2 days HDFC called up and I explined all the things and Blue Dart also called me for card delivered address and details.

On 30 Mar 2011 Blue Dart Team Visited the Holcim Office where the card has been delivered and I informed to HOLCIM HR jismith and asked Security person who the guy but he was unable to recognize.The security person tlod that before courier guy came he got call that his courier will arrive and do call me (given number But unavailable) and he will collect the same .when the Blue dart guy came to office security person called up that unknown guy and asked him to collect the courier .

on 31 Mar 2011 HDFC executive called me to launch the complain against do not change the address for communication and mobile number but the executive aggreed on given the complained number [protected] as i have complained the unauthorized person have been changed the number (Not available) .

Next day ie 1 April 2011 i got call from HDFC hat they are following with Blue Dart and let me know the status.

on 4 or 5 April 2011 I got call from Blue and they are working on the mentioned complained and let me know the status ASAP.

last week i got call approx 18 April 2011 from HDFC stating that FIR should be launch and let us know but i have told that i am not responsible person to do FIR complaint regarding about HDFC .After that I did not got a call from HDFC of status of complained .



This is to stating that I have not recived the credit card and HDFC is working on the complained number which mentioned above.

Now they are calling for credit card payment kindly help in my justice