[Resolved]  HDFC Bank Mutual Fund — REDEMPTION MONEY NOT RECEIVED

Address:

Thane, Maharashtra

Dear Sir/Madam
I had made an investment in the name of my minor son Zeyan Zahid Khan in HDFC TOP 200 FUND; it was a sip of Rs 1000/- in growth option. I had made a redemption request on 18th May 2012 & my sip was redeemed on 23rd May 2012. But today its 26th May 2012 13:00 pm and i have still not received my cheque. I have called up HDFC MUTUAL FUND CUSTOMER CARE on [protected] several times but they are not giving any concrete answer in fact they even don’t know from which branch or department my cheque is released OR in fact cheque is released or not, they even don’t know cheque is sent by courier or post. And when I asked the customer care executives to help me out with escalation – complaint mail ids and phone numbers, they did not provided me that too. Now I am completely lost what to do and where to go. From last 3 days I am not moving out from my home waiting for my cheque from courier or post. I require my money as urgent as possible.

I don’t know if i am writing my complaint to the correct department. If not than please help me out with the correct contact.

Thanks & Regards
Zahid Shafi Khan
[protected] / [protected]
[protected]@yahoo.co.in