[Resolved]  HDFC Bank Bank / Netbanking iPIN — IPIN NO IS NOT ACCEPTED BY THE BANK AFTER 1 LOGIN

Address:

Hooghly, West Bengal

I HAVE HDFC SALARY SAVINGS ACCOUNT WITH THE BANK. I AM USING HDFC BANK'S NETBANKING. THE PROBLEM IS THAT AFTER COMLETION OF MY FIRST ONLINE TRANSACTION,THE SYSTEM REFUSES TO TAKE MY IPIN PASSWORD WHEN I TRY TO LOGIN AGAIN. IT GIVES FIVE CONSECUTIVE ATTEMPTS TO LOGIN AND IT ONE FAILS TO DO SO ,THE ACCOUNT GETS BLOCKED FOR 1 OR 2 DAYS. THEREFORE IT UNABLES ONE TO DO ONLINE TRANSACTIONS WITH THE BANK WHICH IS NECESSARY FOR ONE WHO CANNOT GO TO THE BRANCH EVERYDAY TO DO TRANSACTIONS. EACH AND EVERY TIME I HAVE TO GENERATE A NEW PASSWORD AND DO THE TRANSACTIONS AND IF I LOG OUT WITH MY ACCOUNT,I CANNOT LOGIN WITH THE SAME PASSWORD AGAIN AND MY ACCOUNT GETS BLOCKED FOR FEW DAYS ,IF I FAIL TO LOG IN FOR THE FIRST FIVE TIMES.

REGARDS

IPSITA BHOWMIK.

MY ACCOUNT NO IS - [protected]

CUSTOMER ID IS[protected]

I HAVE MY ACCOUNT WITH THE
STEPHEN HOUSE BRANCH,
4. B.B.D BAG,DALHOUSIE.
KOLKATA- 01.