[Resolved] HDFC Bank — conversion of zero balance account to savings account without giving prior intimation.

manmeet77

from Noida, Uttar Pradesh

Address:

New Delhi, Delhi

Dear Sir,

Subject:- Conversion of Zero balance account to savings account without giving prior infomation.

I have forwarded mail to HDFC bank several times refer to above subject. They have onverted my zero balance account to savings account without giving my prior information regading the smae via-mail/sms or call. THen they have deducted balance from my account to minimum balance to maintain savings account (payment has been deucted from account(Acc No.:- [protected]) four times payment deducted details are as:- (827.25*3 +668.01). I hereby request you to kidly pls intervene & look into the matter.

Best Regards
Manmeet Singh
+911-[protected]

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Aug 13, 2020

Complaint marked as Resolved

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Mr Singh,

We are sorry for the miscommunication over your credit card. We will investigate this from our end and take it up with the concerned department. We request you to write to [protected]@hdfcbank.com with your contact details and the reference number TTU[protected]. We will respond to you once we receive these details. Also, we request you to not post sensitive information such as your account number on a public forum as this as it may compromise the security of your account.

Regards, Customer Assistance, HDFC Bank