[Resolved]  HDFC Bank — Illegal Collection Efforts

Address:

South West Delhi, Delhi

This is to inform that my family and I are being constantly harassed by the HDFC officials and their collection agencies. HDFC officials (names enclosed with their mobile numbers) have been forcefully entering my house and have threatened my parents (who are retired and are Senior citizens) of illegal consequences against me.
My parents are the patients of High Blood Pressure and other diseases. They have been very scared and ill since this incident took place a couple of times in my absence in the last week of the previous month. They had come again 2-3 days back.
I have gone through a series of such illegal events since the time I started my relationship with HDFC. A sequence of such incidents with proof (e.g., email by HDFC officials, proof of phone calls and SMSs can be furnished by me whenever required. The tress pass by HDFC officials and the goons hired by HDFC must have been observed by the security guards at my apartments.
Due to some financial constraints, I have not been able to pay the EMIs of my personal loan from HDFC for a few months. I requested HDFC to waive off EMIs for three months. A lady staff (name attached) sent me an email saying, she is going to process my request for the same. But, later I realized that it was a false commitment to make her bonus (incentives). Since then, I have gone through a rigorous process and have been fooled by 3-4 HDFC officials (their names with Mobile numbers are attached)
In the past also, HDFC illegally duped me with several thousand rupees (For example, Once HDFC Bank withdrew more than Rs 30,000/- from my Salary account to pay the HDFC Credit Card without my consent). I can submit the proofs whenever required. Despite all this, I am willing to pay HDFC Rs 5000/- per month. This can be easily done by increasing the payback period. I also requested HDFC to grant me a top-up loan so that I may pay up other loans and streamline the existing loan with HDFC. All my efforts have been futile and HDFC is now acting like a goon.
I am highly scared for my parents (who live alone during day time) and myself. As I am seeking the help of the Police and the Consumer court (and informing the same too HDFC through email), I would expect that HDFC should stop its illegal collections from me. Any such effort should be treated as criminal acts until court gives its verdict.

I can be reached at [protected]