[Resolved] HDFC Bank — Non acceptance of aadhar card as address proof | |||
Today i went to hdfc bank, thakur complex branch to get my dmat account address changed. I was shocked to hear from them that thay do not accept aadhar card as proof of address it can be taken only as proof of identity. Isn't it surprising that the government is spending so much as well as taking pains to get aadhar card done but our institutions are not accepting it as a proof of address. I feel some corrective measures are required from the govt. Side to implement this. Charmee kothari [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
6 Comments | |||
Comments
HDFC duffer.. as per yr above clarification..Adhaar card should be accepted as proof of address cause it is a Identity card issued by Central government.
HDFC is dumb. They call me classic customer. wanted to add my wife name to my account. She has no address proof except AADHAR card. i stay in rented premises. I have an agreement (registered) with flat owner which is accepted as my address proof.
Bank employee came to my house and took signature of my wife.
but these duffers HDFC bank not accept address proof of MY wife. And they call me Classic customer and want D mat account and get 10 calls a day.
Bank employee came to my house and took signature of my wife.
but these duffers HDFC bank not accept address proof of MY wife. And they call me Classic customer and want D mat account and get 10 calls a day.
THAT IS NOT THE CASE WITH HDFC ALONE MOST OF THE PUBLIC SECTOR BANKS ALSO DO THE SAME. I WENT TO OPEN A SB ACCOUNT IN SBI AND TO MY SHOCK THEY ALSO DID NOT ACEPT THE AADHAR ID AS A PROOF. I SHOWED THEM MY IBA ISSUED CARD AND TOLD THEM THAT I AM A MEMBER OF IBA THEN THE DUMB BRANCH MANAGER TOLD HIS STAFF TO ACCEPT THE AADHAR CARD FOR THE ACCOUNT OPENING. THESE PEOPLE WHO DO NOT HAVE UPDATED KNOWLEDGE SPOIL THE NAME OF REPUTED AND GOOD ORGANIZATIONS... THEY SHOULD BE SACKED...
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We confirm that only below document as accepted for opening demat account: 1. Proof of identity of all the holders: Passport, Voter ID Card, Driving license, PAN card with photograph, Identity card/document with applicant’s Photo, issued by Central/State Government and its Departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions, Colleges affiliated to Universities (this can be treated as valid only till the time the applicant is a student), Professional Bodies such as ICAI, ICWAI, ICSI, Bar Council etc., to their Members; and Credit cards/Debit cards issued by Banks.
2. Proof of New Address of the first holder : Ration card, Passport, Voter ID Card, Driving License, Bank Pass book, Bank statement with Cancelled Cheque, Verified copies of Electricity bills (not more than two months old), Residence Telephone bills (Fixed Wire Phone bills not more than two months old) Leave and License agreement / Agreement for sale and Self-declaration by High Court & Supreme Court judges, giving the new address in respect of their own accounts, Identity card/document with address, issued by Central/State Government and its Departments, Statutory/Regulatory Authorities, Public Sector Undertakings, Scheduled Commercial Banks, Public Financial Institutions, Colleges affiliated to Universities (this can be treated as valid only till the time the applicant is a student) and Professional Bodies such as ICAI, ICWAI, Bar Council etc., to their Members.
Regards, Customer Assistance, HDFC Bank.