[Resolved]  HDFC Bank — FUND TRANSACTION ERROR

Dear Sir/Madam,

We will check the transaction from our end and assist you. Please write to [protected]@hdfcbank.com with your credit card and contact details, details of the transaction (date, time, amount) and the reference number TTU[protected]. We will be able to assist you better with these details.

Regards, Customer Assistance, HDFC Bank

MY NAME IS VINOD KUMAR SINGH AND IAM A HDFC CREDIT CARD MEMBER MY CARD NO IS ENDING WITH XXXX XXXX XXXX 7739 .MY HDFC CREDIT CARD BILL AMOUNT WAS : 9968 RS, THAT WAS TO BE PAID BY 8 FEB 2012.
NOW WHILE DURING THE TRANSACTION WAS HAPPENING FROM THE HDFC BANK WEBSITE HOME PAGE, THE TRANSACTION COULD NOT BE PROCESSED AS THE ERROR WAS OCCURED FROM INTERNET PAGE SHOWING THAT PAGE CANNOT BE DISPLAYED, SO I TRIED THE TRANSACTION AGAIN AND THIS TIME THE TRANSACTION WAS SUCCESSFUL . NOW THE PROBLEM STARTS FROM HERE IS ..., IAM RECEVING A FUND TRANSACTION MESSAGE FROM CITI BANK THAT THE TRANSACTION OF AMOUNT 9968/ HAS BEEN DONE TWICE FROM THE ACCOUNT


THE ONLY ONE TRANSACTION NO WAS RECEIVED FROM THE HDFC PAYMENT GATEWAY WAS : : MCIT[protected]:
BUT IN MY CITI BANK ATM RECEIPT IT HAS TWO TRANSACTION REFRENCES :
PLZ REFUND THE MONEY BACK IN MY CITIBANK ACCOUNT NO
: [protected]...PLZ LOOK INTO IT


My contact no is : [protected] / [protected]

ADDRESS : VINOD SINGH
FLAT NO 104 DHANLAXMI VIHAR, DHANORI, NR MARATHI SCHOOL PUNE : 15

HDFC CARD NO : XXXX XXXX XXXX 7739
HDFC BANK ADDRESS : BEHIND PUNE CENTRAL, KOREGAON PARK
BANK CONTACT NO IS :[protected]
MY CITI BANK ACCOUNT NO WHERE THE MONEY IS TO BE TRANSFERED IS : [protected]
MY TRANSACTION NO IS : MCIT[protected]:
AMOUNT : 9968 RS


PLZ LOOK INTO IT ASAP ???????????????????