[Resolved] HDFC Bank — cheque book | |||
Myself Rajeev Bahuguna.I am having an account with HDFC bank Central Market Punjabi Bagh NewDelhi-26 since last 10 years,.my acc no-[protected].i have made several cheque book request through ATM & Netbanking between december 2010 to june 2011.In between i have also called up customer care they told me i will get cheque book with in a week,but all was invain .as i have not got cheque book till date.my last cheque book request was on 24 june 2011 & request no-4492A0.i am very much disappointed.Now i am not able to make any transcation.today also i have called customer care my complaint no-049073. I want cheque book as soon as possible. if there is any issue to continue my account then inform me i will close my account very soon. Rajeev Bahuguna Dated on-18/07/11 532,guru appartment Rohini sector-14, NewDelhi-85 phone[protected] mobile[protected] -[protected] email- [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Sir/ Madam,
I have a savings account at the Sion branch of HDFC Mumbai.My husband also has a similar account. We have been identified as classic customers.
Recently it took me a week to get a new cheque book. You do not issue cheque books at the banks but insist on mailing it to our residence by courier. We are both working (Doctors )—there is no one at home to receive the courier parcel .After the first courier visit –he left a -- I missed you note . I called up the courier company right away and gave him details of my neighbour to whom he could hand over the parcel the next day. I had left authorization note, identity card etc with my neighbour –but the courier person did not turn up for the next three days –citing the reason that he was short staffed! I literally had to call him daily enquiring about his impending visit.
I find this exasperating – I cannot understand why I cannot get a simple item like a cheque book from the bank itself like so may other banks. Moreover we both opened accounts here at the neighbourhood bank since at that time they used to work on Sundays and it was convenient for both o[censored]s. Ofcourse promptly after that the bank changed its schedule to a regular week day working!
I do not find any of the services customer friendly at all .
I trust you will pay due attention to genuine problems.
Regards
Jaya Deshpande
A/c No: [protected]
I have a savings account at the Sion branch of HDFC Mumbai.My husband also has a similar account. We have been identified as classic customers.
Recently it took me a week to get a new cheque book. You do not issue cheque books at the banks but insist on mailing it to our residence by courier. We are both working (Doctors )—there is no one at home to receive the courier parcel .After the first courier visit –he left a -- I missed you note . I called up the courier company right away and gave him details of my neighbour to whom he could hand over the parcel the next day. I had left authorization note, identity card etc with my neighbour –but the courier person did not turn up for the next three days –citing the reason that he was short staffed! I literally had to call him daily enquiring about his impending visit.
I find this exasperating – I cannot understand why I cannot get a simple item like a cheque book from the bank itself like so may other banks. Moreover we both opened accounts here at the neighbourhood bank since at that time they used to work on Sundays and it was convenient for both o[censored]s. Ofcourse promptly after that the bank changed its schedule to a regular week day working!
I do not find any of the services customer friendly at all .
I trust you will pay due attention to genuine problems.
Regards
Jaya Deshpande
A/c No: [protected]
My name is shahbaz anwer, i have saving NRE account in your HDFC bank,account # is [protected]
last more than 3 years i have been used HDFC bank i never got any problem , i am very sorry to say that your branch Patna Rajendra ram plaza exhibition road services are very worst condition . when my cheque book was finish ,i was applied in our nearest hdfc bank last 5 month i am waiting for our cheque book till now i am suffer i haven;t resived any check book so many time i call and e-mail too in your employee Mr.vivekanand Jha relationship manager he always given me wrong information never given me good respond ,so lastly i have decided i send them e-mail to you ,i hope you will be given me good respond to me
thank you
from :- md. shahbaz
last more than 3 years i have been used HDFC bank i never got any problem , i am very sorry to say that your branch Patna Rajendra ram plaza exhibition road services are very worst condition . when my cheque book was finish ,i was applied in our nearest hdfc bank last 5 month i am waiting for our cheque book till now i am suffer i haven;t resived any check book so many time i call and e-mail too in your employee Mr.vivekanand Jha relationship manager he always given me wrong information never given me good respond ,so lastly i have decided i send them e-mail to you ,i hope you will be given me good respond to me
thank you
from :- md. shahbaz
My comment is plz don;t try to given any wrong information to our consumer .
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but i had still not got any thing pls follow immediately ref no as follows-HBS[protected] mob-no-[protected]