HDFC Bank Bank Pvt Ltd — Increase AQB without any information

Address:

West Delhi, Delhi

Dear Sir/madam
this is to inform u that my mother account no. [protected] with the hdfc bank new rohtak road branch on the condition of minimum deposit of Rs/- 5,000 in the account but the bank turn this account into Rs/- 10,000 without any notification and they debited the account with Rs 868 appr. after a long time when my mother visit the bank and she updated her passbook then she found a debit transaction of Rs 868 when i report the bank about this, they gives us statement that we have already sent notices to all the customer about this updation or send messages calls to the customer number and sent mails, and through written on monthly statement above this updation but as my mother have no mobile and we not found any notice at our home address and my mother is not a internet user so no information on mail these all things mean that they have not send any intimation to us. as well as i love aggarwal also have an A/c with bank with all facilities like mail, call, sms, etc i am not getting any kind of information about this all changes and as they told about the written line on monthly statement i have already checked all my previous statement but such king of thing there, after making complains bank refund the amount but they debited again from the account on the name of different quater panelty. Finally i decided to close the account but my that amount of Rs 868 still with the bank so kindly please look into the matter and do possible.

Thanks & Regards

Love aggarwal
[protected]