HDFC Bank — Received wrong credit card

Address:

Maharashtra

Hi, This is pramod. I got a call from HDFC Credit card company where i have been told for platinum credit card. i provided the document for the same.

but when i received card it was jet privilege -HDFC card which is of no use for me. i called them to change it. they refuse to change it. and asked me to raise new request for new credit card. and existing card will be block only if i write letter to copanay. and that is wrong.. and also this card is chargable. i want it to be closed soon without charging me any xyZ amount.