[Resolved]  HDFC Bank Bank Sec 62 Noida — Not closing the account and charging fees

Last year when I visited sec 62 noida branch of HDFC I was given incorrect information by one of the executive working in the bank about new Kids advantage account and conned into pening a kids advantage account. This was opened with the account number [protected]. I was categorically told that this is a zero balance account.

Later when the account was opened I found the name of the account holder was incorrect. The executive entered the wrong name in the form or the bank entered the wrong name in the database is a mystery. I ran around the Bank for 2 months for change in name, but the name could not be changed to the correct name since a 2 year old does not have a ID proof name proof, except the birth certificate, which unfortunately does not have the child's name. I was asked by the Bank to close the account since the name cannot be chnaged. I dropped the account closure form and also sent an application for cancellation of SI from my primary account to the new account. The application was refused by the bank stating that the account cannot be closed since there was a SI attached to it and the SI cannot be cancelled till its one year from the date of account opening! How can you do this???
I would also like to ask the Bank how can they fudge data and open an account without an ID proof?? The kids advantage account was opened without an ID proof since a child does not have any id proof. The bank to meet its target opened the account incorrectly.