[Resolved] HDFC Bank Standard Life

[Resolved] HDFC Bank Standard Life — Lapse Policy

A Anil Joshi

Sir, I take a policy to HDFC Standard life (Policy No.[protected] the condition is-- if i am a HDFC Credit Card holder then the credit card department pay my premium every year to HDFC Standard life and i pay the credit card department through EMI with zero interest rate. now the second year premium need to pay i talk to every department credit card, bank, standard life each have a different story. HDFC Bank say we are not involve in HDFC Standard LIfe. HDFC Credit Card Dept say, we are ready to pay but the Standard life not ask for payment or using the wrong information of your credit card for a policy premium. When i Talk with HDFC Standard Life they reply me no we are using correct information and your all information we get through HDFC Bank so go nereby branch of HDFC Bank and show the letter Transction Failoure Letter When i went HDFC Bank and they say this is not any problem in our site. now my question is in all cases who suffer? ME as a customer i talk each department customer care and pay almost 500/ rupee bill of current month to talk these customer care. secondly they never response even you log a complain i think in HDFC standard customer care i have 2 or 3 complain regarding my policy but every time the answer is they are investigating. Even the Agent who come to my office and give me the policy offer also not pickup my phone Please help! Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Mahmudul Hassan

from Mumbai, Maharashtra

Hello,

May i know the status of my Police?
Can it be continue?
Policy No. 10137460

Thanks for your help.

Best regards,

Mahmood

jainnaman1234

from Ratlam, Madhya Pradesh

hdfcslic — lapsed policy

Hello I m Naman Jain,I got refund amt cheque today. Sir I told so many times that its not my mistake .I took policy on july2007 in name of my self & in aug 2007 in name of my wifes name Preeti Jain. and same condition I paid prem 1st yr 5000pm n after 1yr goes to 10000annully in both policy(hers policy no[protected] but in her case there is no proble but in my case policy has laped WHY? I didnt get any notice from ur side from sep2008. When i demanded statement in july 2008 than co. said SORRY sir ur policy has gone in laps mode ???? there in no notice in between ?? than when I asked then co inform me pl pay full of amt at a time . Sir how is it possible for me? In same condition her policy is running wonderfully. even I wrote to ur co but no possitive answer I have received.When i asked about the refund amt ? they said I cant say how much amt will deuct from ur fund ?? What is this ? so pl. take care my case .

Niranjan Chandra Bakshi

from Jabalpur, Madhya Pradesh

HDFCSLI is very fond of getting policy lapsed. My correspondence on lapsation of my policy No 11768291 since last April 2010 exposed that HDFCSLI do not have very capable Customer service officers. They are careless and can not even correlate details of a subject matter correctly. They are the real "Lakir-Ka-Fakir". In their opinion HDFCSLI and its staff are always right and a customer is always wrong. My effort to get the email address of their MD failed. May any one help me. My mail address is "[protected]@gmail.com".
LT Col NC Bakshi (Retd)

Sathisha KH

from Hyderabad, Telangana

This is one of the worst Insurance provider, never buy these policy, their agents does not know about the policy, they will allow policy to lapse and they do not follow up with customer, once they it lapses, then they will deduct 50% of your premium as servicing charge and refund rest 50% . They think that customers are to pay the premium, after so many years of paying the premium, they will eat our 50% money and then refund rest. Pl do not make any transaction with HDFC standard life. Even i do not want to give single star, since i do not have option not to give, have given 1 star.