Address: | Pune, Maharashtra |
TO
WHOMSOEVER IT MAY CONCERN!
I HAVE OWNED HDFC BANK CREDIT CARD IN 2008.I HAD USED IT & WAS PAYING MINIMUM AMOUNT DUE REGULARLY UPTILL NOW.
HOWEVER TO MY SHOCK, I HAVE FOUND THAT THE AMOUNT SANCTIONED BY BANK WAS RS 40,000.00 AS AGAINST I HAD MADE PAYMENT OF 1,20,000.00.
CONSIDERING THE FACT THAT THAT I HAVEN'T MET WITH BANK'S TIMELINE TO PAY THE OUTSTANDING AMOUNT DUE ,SERVICE TAX,LATE PAYMENT CHARGES,WHICH BANK RELIGIOUSLY APPLIED ON MY EVERY BILLING CYCLE, I HAVE PROACTIVELY MADE AN EFFORT TO FIND OUT THE RESOLUTION TO THIS ISSUE...
HOWEVER TO MY UTTER SURPRISE NONE OF THE BANK OFFICIALS , EVEN SENIOR MOST OFFICIALS TO THE TUNE OF VICE PRESIDENTS , B.O.D'S EVEN DIDNT BOTHER TO FIND OUT THE RESOLUTIONS THINKING OUT OF THE BOX FOR THEIR REGULAR CUSTOMERS!!
NOT ONLY THIS TILL NOW HDFC BANK OFFICIALS ARE REGULARLY GIVING ME CALLS & INDULGING IN THE SAME OLD ARGUMENTS, EVERYTIME SOME NEW CUSTOMER LADY...WHO DIDNT EVEN HAVE FONE MANNERS!!!
HENCE I WOULD LIKE TO KNOW WHERE CAN I COMPLAINT ABOUT THIS HARRASEMENT BY HDFC BANK.AS I HAVE BEEN BEATING AROUND THE BUSHES BY SENDING THE EMAIL ID'S TO ALL OF THEIR SENIOR MANAGERS & EXECUTIVES.
KINDLY GUIDE IF ANYONE HAS THE SIMILAR EXPIRIENCE!!!
REGARDS
NIKHIL PANDIT Was this information helpful? |
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