[Resolved]  HDFC Bank — UNDUE HARRASMENT BY HDC CREDIT CARD COLECTION AGENCY

Address:Pune, Maharashtra

TO
WHOMSOEVER IT MAY CONCERN!

I HAVE OWNED HDFC BANK CREDIT CARD IN 2008.I HAD USED IT & WAS PAYING MINIMUM AMOUNT DUE REGULARLY UPTILL NOW.
HOWEVER TO MY SHOCK, I HAVE FOUND THAT THE AMOUNT SANCTIONED BY BANK WAS RS 40,000.00 AS AGAINST I HAD MADE PAYMENT OF 1,20,000.00.

CONSIDERING THE FACT THAT THAT I HAVEN'T MET WITH BANK'S TIMELINE TO PAY THE OUTSTANDING AMOUNT DUE ,SERVICE TAX,LATE PAYMENT CHARGES,WHICH BANK RELIGIOUSLY APPLIED ON MY EVERY BILLING CYCLE, I HAVE PROACTIVELY MADE AN EFFORT TO FIND OUT THE RESOLUTION TO THIS ISSUE...

HOWEVER TO MY UTTER SURPRISE NONE OF THE BANK OFFICIALS , EVEN SENIOR MOST OFFICIALS TO THE TUNE OF VICE PRESIDENTS , B.O.D'S EVEN DIDNT BOTHER TO FIND OUT THE RESOLUTIONS THINKING OUT OF THE BOX FOR THEIR REGULAR CUSTOMERS!!


NOT ONLY THIS TILL NOW HDFC BANK OFFICIALS ARE REGULARLY GIVING ME CALLS & INDULGING IN THE SAME OLD ARGUMENTS, EVERYTIME SOME NEW CUSTOMER LADY...WHO DIDNT EVEN HAVE FONE MANNERS!!!

HENCE I WOULD LIKE TO KNOW WHERE CAN I COMPLAINT ABOUT THIS HARRASEMENT BY HDFC BANK.AS I HAVE BEEN BEATING AROUND THE BUSHES BY SENDING THE EMAIL ID'S TO ALL OF THEIR SENIOR MANAGERS & EXECUTIVES.

KINDLY GUIDE IF ANYONE HAS THE SIMILAR EXPIRIENCE!!!

REGARDS

NIKHIL PANDIT
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Customer,

We will look into this from our end and get in touch with you over this. Please write to [protected]@hdfcbank.com with your credit card and contact details and reference number TTU[protected].

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