[Resolved]  HDFC Bank — Wrong information provided by Ganesh Gowda (Adugodi Branch,Bangalore) on Loan Products

Address:

Bangalore, Karnataka

Hello,

This is to inform that HDFC bank people have started recruiting illiterate people in his bank who is providing wrong information to the customers on personal loan. As one of the incident has happened with me in respect with loan amount information. Bank :- HDFC , Branch:- Adugodi ,Bangalore , Executive Name :- Ganesh Gowda. Initially, i have submitted a request on loan products then after 3 days i got a call from Adugodi Branch stating that I was showing interest on personal loan. Unfortunately , i completely forgotten only that i have requested for personal loan. Unfortunately the executive was “Ganesh Gowda” from Adugodi Branch I asked him on personal loan I explained my situation that already I am availing two exiting loans so if I want to avail another and in that amount only you can close my previous loans and remaining credit to my account. He said yes it can be done and for that he had given me entire WRONG INFORMATION on EMI’s and then closing charges everything. When I gave my all documents and loan got approved also last moment I came across whatever information was given to me it was all false info. After that I was shocked to know and eventhough when I called that branch and begging to them please call Ganesh on the line and I want clear clarification as why he had given me WRONG info. To me but his colleagues were saving him and didn’t allow me to speak to that guy. Later on, Arunaya from that branch only called and asking for sorry he didn’t knew the process and all. Untimely , I have become sufferer and I have to paid irrelevant amounts which was not needed also.

Please help me to settle the amount . I am stuck in between so that I cant even save any money and HDFC bank specially that Ganesh was saying me not to speak like this to me.
Is this a way you bank people treat your customer .

WRONG INFORMATION , UNSATISFACTORY & INSULTED BY SOME EXECUTIVE.

Please advice and do the needful.
I want justice on this.