Charges imposed which is not my transaction
This is is Rohit Tripathi from Mumbai. I am using hdfc credit catd from the last 8 month's and every month there is emi charged to me for the amt of 1500 and every month customer service use to deduct the amt. from the bill. Even after many request they have never taken up any investigation.
Now when there was a fraud transaction of around Rs.20, 000 they are asking me to make the payment which i have not used and is a fraud transaction by someone.
I feel the bank employees have done this because investigation is going on from last 4 month but no conclusion. They are harrassing me by sending messages and calling everyday. Why should i pay for the amt which is not my transaction and for what they have never taken up any action.
Clear words from me is that i have asked them to go by legal to collect money so that this issue comes in public and everyone is aware regarding service of hdfc. I am also planning to take help of media.