Address: | Pune, Maharashtra |
To,
The Manager,
Credit Card Division,
Chennai.
Sub: Closing of credit card ([protected])
SirMadam,
I would like to bring to your kind knowledge that I have been trying to close my credit card unsuccessfully since Dec-09.
I have called customer care several times and requested to close my account but every time I was told that the concerned department will contact with me as customer care is not aware of it. But no one contacted me. The SR no for your reference are ………
The amount has been accumulated more than INR 10,000. As per call centre instructions I cut my credit card much earlier and send it to Chennai office on
21-July-10 through DTDC No. P12967891 but still my account is not yet closed.
The amount is increasing by leaps and bounds for no fault of mine. I wanted to close the matter much earlier but neither the bank nor the call center is guiding me properly and I am getting calls from collection department for payments. Credit card department is calling me for collection but no one is solving the issue.
I would request to close this issue at the earliest.
Regards
Pradeep Patil
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