[Resolved]  HDFC Bank Credit Card No. [protected] — Harrassment for non genuine payment due

Address:

South Delhi, Delhi

Dear Sir,

Last week, I received a written communication on my permanent address, from HDFC bank, that a payment of Rs12,350/- due on the credit card no. [protected] has to be paid off immediately or I have to face legal action.

This is shocking to know that the last transaction of payment made was in 2004 for Rs 15,000 as the final settlement of all due and the card was blocked/inactive after that.

No communication by phone or writing has been made by HDFC bank regarding the outstanding payment from 2004 onwards.

Two months back an agency called up, on behalf of HDFC back and threatened to take me to the court of law, if I don't settle the due of Rs 12,350 immediately.

Call was made on my residential phone no. which was responded by my mother and my cell no. was provided for immediate contact.

I requested for the break of payment due in terms of principal amount and interest amount. This information hasn't been provided to me till date.

I was told by the agency to pay off Rs 2000 and settle all due against the outstanding of Rs 12,350.

I as a genuine customer, is willing to settle all due if pending, provided there is any principal amount due.

Since there hasn't been any communication received from HDFC bank, 2004 onwards, therefore I will not settle any interest/penalty levied.

I need to have a proof of all communication send to me at my registered address, registered email ID with HDFC bank if the penalty is to be considered as payable.

This is a harassment by HDFC back of a genuine customer who has settled all dues in 2004 itself.

I will file a harassment case against HDFC bank if the case is not resolved ASAP.

Regards,
Himalendu Bose
D 669 Ground Floor Chittaranjan Park
New Delhi -19
Cell No. [protected]
Present address:
5/1 Ranjit road Kotturpuram
Chennai
Tamil Naidu