[Resolved]  HDFC Bank Credit Cards — COLLECTION DEPT HARASSING FOR MONEY

Address:

South Delhi, Delhi

Hello,

I have a credit card of HDFC which I used till about last year and then stopped because I was out of the country and couldnt make the payment for that toime and the bank blocked my card. It was fine as it was my mistake. When I came back I called them told them to unblock the card and I will make the payment due. They said they cannot unblock it but I told them that I will clear the entire dues.

The entire dues have been cleared in different monthy installments but the collection dept keeps calling my parents in Delhi again and again saying your amount is overdue. Then one guy named YASH WARDHAN SHARMA (senior manager) called up my father and said that all dues are paid and if you want a no dues certificate then just pay 650 rs on the same day and claim the no dues certificate. My father did that.

Since then no certificate came and the collection dept is calling again and asking for money. When my father informed them of the payment made they said that they have no information of that payment made. So where did the money go? WHy doesnt it reflect in the system?

And top of that these guys keep calling everyday and bother my parents in delhi. They are literally harassing them and they dont even leave a callback number if somebody wants to call them for clarification.

Card no: [protected].

thanks
Nikhil