HDFC Bank Insurance — premium not updated

Address:

South Delhi, Delhi

HI I HAVE GOT INSURANCE FROM HDFC, AND I HAVE PAID 2,04,000 RS/- TILL SEP 2011, THE CUSOMER SERVICE RECORDS SHOW THE SAME. BUT WHEN I ENQUIRE ABOUT MY POLICY FROM CUSTOMER SERVICE THEY SAY THAT I HAVE NOT PAID MY LAST PREMIUM, AND ON HDFC INSURANCE WEBSITE IT SAYS POLICY NOT PAID. WHY ??? I HAVE CALLED HDFC 10 TIMES AND RECORDING OF THEIR VOICE CONVERSATIONS TOO. EVERY TIME REPRESENTATIVE SAYS THAT I WILL FORWARD YOUR REQUEST AND IT WILL BE UPDATED IN OUR RECORDS SOON. I AM GOING FOR A LAWSUIT AGAINST HDFC LIFE INSURANCE, AS I AM FRUSTRATED. NOW !!! NO MATTER HOW MUCH IT COSTS ME.

Regards,
Rajat Gupta
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