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HDFC-Quick Remit@times of money - Bad customer services

 
8 Reviews
User
  Binish
I'm working in UK as an Engineer. I have NRE acount in HDFC bank. So I'm sending money to India through the quick remit/times of money which is linked with HDFC bank. In normal cases it will take 3 to 4 days. But if I sent a big amount, it is takingmore than 7 to 8 working days & the customer agents are not replying to mails. There is no contact telephone as well. & then after a long train of mails I got a reply that 'sent us the bank statement which shows the transfer you done from Uk local bank to their acount'.So their customer agents sent me 2 different type of mails. One states that they will credit the amount in to my bank after 3 days(ie. for 3 days they can play with my money as they wish) & 2nd mail states that still they are waiting for money from my Uk bank. Now,I don't know wheteher I will get the money back or not?
Complaint comments 7 Comments     Updated:
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Hi,

I have a simliar issue with HDFC bank and I have provided all the details of the transfer of money from UK bank account to intermediate bank of HDFC. I have sent so many mails to HDFC Remittance team but i haven't received any reply. Can anybody please advise that what will happen to my money? As per HDFC they haven't recevied the money and as per my UK bank money was credited to HDFC.
 
HI,
I'm working in k.s.a. [riyadh]. I have NRE acount in HDFC bank. my account number is 02401560693112 customer id 33199128 charminar branch hyderabad 00871. so i allredey send money in my account on date 12-12-2009 thru of alraji bank riyadh branch 22600-huraimela riyadh [saudia arabia] uniqui reference number for this payment is: pon/62754804/226 [electronic transfer].

I have sent so many mails to HDFC Remittance team but i haven't received any reply. Can anybody please advise that what will happen to my money? As per HDFC they haven't recevied the money and as per my alraji riyadh bank money was credited to HDFC.
 
I am md zakir hussain and I have an NRE Accaunt my ATM card is not working this time though he has fiv month but he is not working .I am working in saudi Arabia tellme
 
Hello, everyone please dont use HDFC quick remit.. they are cheating the customers and their customer care is so bad.. not a clear answer. I had send a big amount through them and no response and no isea where the money is now. The customer care guys are just dropping our calls without giving any response and you never get a response for emails.
N Jan 25, 2011 by
User
sourabhn  
 
I used quick remit to transfer 4000 pounds from my HSBC UK account to my HDFC bank india account, while transferring, it asks you to transfer your money to 'DEUTSCHE BANK UK', now by mistake i have mentioned 400 pounds instead of 4000 pounds in my quick remit account and i have transfred 4000 pounds to 'DEUTSCHE BANK UK', now i would like to know, what will happen in this case.

as it is a very big amount, i am very worried, so please reply/help me asap
N Feb 22, 2011 by
User
Ajith0404  
 
Please please please nobody opt for this bull shit HDFC quick remit.
This is written from my deep heart. Think thousand times before you transfer.
One of the worst customer care service in the world.
N Dec 24, 2011 by
User
praviniitk  
 
HDFC quick remit service is pathetic and these people cheat... I made 2 transaction of 1700 n 300 euros each n I have been told on status tracker page that actual destination money is 1, 15, 980 (exchange rate 68.22) n 20, 425(exchange rate 68.08) INR respectively but I received only 1, 13, 727 (exchange rate 66.90) n 19, 675(exchange rate 65.58) INR respectively. FYI this never happened before until my last 2 transactions.

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    HDFC-Quick Remit@times of money - Bad customer services

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