[Resolved]  HDFC Bankbank — AQB Charges

Address:Hooghly, West Bengal

I Sri Niladri Ray is an A/c Holder( SB : [protected] ) of your Stephen House Kolkata Branch .
For this quater ( April-June) Bank has deducted Rs 827.25 as 'AQB SER CHGS INC ST & CESS APR-JUN2010' For maintaining Minimum balance I visited the branch , they told me to maintain 10000 Average minimum balance or make a Fixed Deposit of Rs 20000 for not debiting AQB charges . So I opned two Fixed Deposit ( FD A/c [protected] opened 05 Dec 2009 , and FD A/c [protected] opned 02 Jan 2010 ) of rs 10000 each .


Now I noticed that there is a transaction on 07 Jul 2010 debiting Rs 827.25 . Is this only to take money from my a/c to HDFC'c A/c ?

This is totally unfair on the part of the bank.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Fixed Deposit — pf not received

dear sir,

i have resign from this company on feb 2008 as a telly sales exicutive in labilities team at ansal classic tower in rajori garden 10th flr ( under in Mr Nittin aggarwal),
my imployee code is S20893, COST CODE 119, PF NUMBER-81184, DATE OF JOINNINF 24 NOVEMBER 2006,

i want to receive my PF fund as soon as posible, i hope you do neeful regarding my PF fund.

THANKS
SHABANA ANSARI
[protected], [protected]
DATED : 4 MARCH 2009

HDFCbank — pf not received

Resspected sir,
I am M.LAKSHMANAN. i worked in hdfc bank at madurai branch. as a insurance coex
in the period of july2008 to april 2009. still i am not received my pf money. nobody gives a correct solution. somany times i asked my manager about this. every time he beset me. so i complaint the hr dpt, by mail. their also beset me. please give a correct solution to me. my employee code was-62930. my branch code is-1277. my mail id is [protected]@yahoo.co.in.
Even same thing happen with me and I am having 2 accounts with HDFC bank and they deducted 827.25 from both the account. What did you do for same???

We need to take an action on that. Please update ur comment on that.
Even the same has happened with me. There was no prior intimation & Rs 827.25 was deducted all of a sudden from my Bank accnt in the name of "AQB SER CHGS INC ST & CESS APR-JUN2010"
I have also faced the same problem.My a/c has been debited by rs 827.25 on a'c of some AQB charges.At the time of opening the a/c, i was not told about that kind of charges.Atleast they could have informed me.They do call but not for giving any useful information but to offer Loan, Investment etc...We have 4 a/cs in the bank and now i will have to close all the a/cs.

HDFC Bank — Charging AQB fees without informing me that they have increased AQB

On 08 Jul 2010 bank has charged my account as AQB SER CHGS INC ST & CESS of Rs.827.25. When i opened my account they told us to keep minimum 5000/- Rs as minimum average quarterly balance. But suddenly they have increased the amount to 10,000/- and never informed me about the same. I was shocked to see such entry with out any prior information. These kind of malpractices now banks are doing to increase their profit and HDFC bank is first in doing all these kind of things. I would like to close my account and will never go to hdfc bank for any banking needs.

HDFCbank — Compliant against Savings Account No.: 01051050196459 and CREDIT CARD 4346772006038243 SETTLEMENT

To
HDFC Bank House
Senapati Bapat Marg
Lower Parel, Mumbai 400 013.

Manager, HDFC Bank Cards Division,
PO BOX # 8654
Thiruvanmiyur PO
Chennai - 600 041.


Dear Sir,
I have already transferred an amount of Rs.5000/ from my ING Vysya Bank A/C on 6th August, 2010, it has already deposited into my HDFC bank A/C. But it has been showing that the amount of Rs. 4406 on hold, I have already talk to the customer care and they told me that the amount being hold be credit card department. but I don’t know that why it has happen, where as I never instructed any verbal or written communication to the bank. is there any good reason for that. When I ask him who authorise you to put my savings A/C's amount on hold, he used a statement “ BANK IS AUTHORISE FOR THIS ” and there is a clause under which bank can put my saving account on hold at anytime without my consent. I have never signed any Electronic Clearing System agreement with you guys neither any Standing Instructions so how can you place my account on hold.

Also I would like to inform you that 2 to 3 ECS has already running with this A/C for the purpose of HDFC two wheeler & EPL Loan which are deducted from my HDFC bank A/C on 5th, 7th and 15th of every month. So I just clearly inform you that for due to on hold funds it will be bounce the ECS transaction and I will be not responsible for that. Please follow the details given below.
07 Aug 2010INSTALMENT-AUG 2010-LOAN A-C 1568278000000000000007 Aug 20101906.00 4700.00

05 Aug 2010INSTALMENT-AUG 2010-LOAN A-C 1436057300000000000005 Aug 20101738.00 4406.00

Savings Account No.: [protected] , UN BRAHMACHARI ST
Name and Holding PatternKALYAN KUMAR DEY (Sole Owner)

CurrencyINDIAN RUPEES
Balance4700.00
Hold Funds4406.00
Uncleared Funds0.00
Overdraft Limit0.00
Amount to be Swept In0.00
Available Balance294.00
I WANT TO SETTLEMENT OF MY HDFC CREDIT CARD MY CARD NUMBER IS [protected]. I AM NOT USE TO CREDIT CARD.SO EVERY MONTH ADD THE LATE FEE AND FINANCE CHARGES. SO I REQUEST TO PLEASE SEND ME THE SETTLEMENT OF MY CREDIT CARD. I AM HARASSMENT OF THIS BILL. SEVERAL TIME I HAVE TALK TO BANK FOR SETTLEMENT MY CARD BUT THY HAVE NOT TAKE ANY POSITIVE ACTION AND ALWAYS TAKE THE MINIMUM AMOUNT AND COMMIT FOR ISSUING THE SETTLEMENT LETTER TILL I HAVE NOT RECEIVED THE SETTLEMENT LETTER.
Regards

Kalyan Dey
[protected]/[protected](M)
Kolkata, WB
Email: [protected]@gmail.com
FOR LAST 0NE MONTH YOU DIDNT SEND STATEMENT TO MY MOBILE. WHAT HAPPEN ..


MY ACC NO: [protected],
CHANDHANAGAR,
AP
I NEED CREDIT CARD . PLZ FORWARD TO CONCERN PERSON. I HOPE HDFC WILL SUPPORT GOOD.
MY NUMBER :[protected], [protected]
This is a fraud. HDFC Bank increased the minimum AQB without informing me through any correspondence and I came to know it through my account statement that they have deducted Rs. 827 for non maintaining AQB. Soon I deposited money to maintain Rs. 10000 as minimum balance. but again on 16 october bank has deducted Rs. 827 again. This makes a fraud of Rs. 1654 by HDFC BANK. When I talked to the local manager, he assured that this transaction will be reversed but it did not happen even after 2 months.

HDFC Bank — Increase in minimum AQB without notice and deduction of Rs. 1654 as non maintenance charges for AQB

HDFC Bank had increased the minimum Average Quarterly Balance from Rs. 5000 to Rs. 10000 w.e.f. 01 April 2010 without informing me through any correspondence and I came to know it after 4 months through my account statement that they have deducted Rs. 827.25 for non maintenance of AQB for the quarter April-June 2010 which is a fraudulent transaction since bank did not informed me about the change in minimum AQB from Rs. 5000 to Rs. 10000.

Soon on 29/07/2010, I deposited Rs. 8000 to maintain Rs. 10000 as minimum balance.

On 29/07/2010 I went to the bank and talked to the local Manager Nair about this matter and he assured that this transaction will be reversed within a week. He delayed this matter for a month and after a month in the first week of September 2010, when I inquired about the reversal of the transaction, he told that head office of bank has rejected to do so.

Now, since I came to know about the change in minimum AQB after 4 months of the change, the bank has deducted again Rs. 827.25 for not maintaining AQB for the quarter July – September 2010 also, although I had deposited money to maintain the minimum AQB of Rs. 10000 as soon as I came to know about the change in minimum AQB. This is a fraud of Rs. 1654.50 by HDFC BANK.
Banks like HDFC nowadays are eating customers' money like anything take this matter to the nodal officer of the bank put your issues with proof and if you are not satisfied take the matter to the RBI Ombudsman

who can intervene, don't stop here take it to consumer court. and further till u get your money back.
THIS IS TO INFORM YOU ALL THAT HDFC BANK IS FORCING TO DEPOSIT EVEN URBAN CUSTOMERS A/C HOLDERS TO KEEP AQB OF 10000 WHICH IS FOR METRO CITIES.

LETS COMPLAIN TO THE RBI UNANIMOUSLY TO GET OUR MONEY BACK ...

HDFC BANK IS EATING OUT THE ACCOUNT HOLDER'S MONEY IN THE NAME OF AQB AND ATM CHARGES...

RBI SHOULD TAKE NOTE OF THIS GUYS DONT STOP HERE I HAVE LODGED MY COMPLAIN WITH RBI SITE DO THE SAME TO GET YOUR MONEY BACK ...
HERE IS LINK TO REGISTER YOUR COMPLAIN WITH RBI OMBUDUSMAN

Addresses of concern ombudusman

http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=164
HERE IS A LINK TO COMPLAIN FORM WITH OMBUDUSMAN

https://secweb.rbi.org.in/BO/compltindex.htm
Dear

RBI please monitor the banks like HDFC closely their service is poor and

they are charging heavily...

netbanking

customer id[protected] secure access blocked

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32728
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information