[Resolved] Hero Honda Super Splendor — Complaint against Dealer of Hero Honda | |||
I (Pradip Kr. Mazumdar, residing at Promod Nagar P.O - Amrai Durgapur - 713203. Mobile - [protected]) have purchased a Hero Honda Super Splender motorcycle from Dutta Automobiles, authorised dealer of Hero Honda in Durgapur on 13th August 2010. On 15th September 2010, I have done the 2nd free service from there. some how they didn't tight the drain plug and by these the engine oil was leaking frequently. On 24th October 2010 the drain plug get totally opened and the engine oil get drain out. I went to the Dealer and complaint it, they replace the drain plug and engine oil at my cost. After replacing these the engine creates heavy noise. On 28th October 2010 I went to the service centre and complaint about the noise. they told me that the cylinder kit is damaged and will be replaced within a week but till now it hasn't yet replaced. I visited there several times but they are only saying that "come tommorow". I want to ask that my bike is creating heavy noise but if from these another problem occurs then who will be responsible. Waiting for good result Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Complaint against Dealer of Hero Honda
I (Pradip Kr. Mazumdar, residing at Promod Nagar P.O - Amrai Durgapur - 713203. Mobile - [protected]) have purchased a Hero Honda Super Splender motorcycle from Dutta Automobiles, authorised dealer of Hero Honda in Durgapur on 13th August 2010. On 15th September 2010, I have done the 2nd free service from there. some how they didn't tight the drain plug and by these the engine oil was leaking frequently. On 24th October 2010 the drain plug get totally opened and the engine oil get drain out. I went to the Dealer and complaint it, they replace the drain plug and engine oil at my cost. After replacing these the engine creates heavy noise. On 28th October 2010 I went to the service centre and complaint about the noise. they told me that the cylinder kit is damaged and will be replaced within a week but till now it hasn't yet replaced. I visited there several times but they are only saying that "come tommorow". I want to ask that my bike is creating heavy noise but if from these another problem occurs then who will be responsible. Waiting for good result
I (Pradip Kr. Mazumdar, residing at Promod Nagar P.O - Amrai Durgapur - 713203. Mobile - [protected]) have purchased a Hero Honda Super Splender motorcycle from Dutta Automobiles, authorised dealer of Hero Honda in Durgapur on 13th August 2010. On 15th September 2010, I have done the 2nd free service from there. some how they didn't tight the drain plug and by these the engine oil was leaking frequently. On 24th October 2010 the drain plug get totally opened and the engine oil get drain out. I went to the Dealer and complaint it, they replace the drain plug and engine oil at my cost. After replacing these the engine creates heavy noise. On 28th October 2010 I went to the service centre and complaint about the noise. they told me that the cylinder kit is damaged and will be replaced within a week but till now it hasn't yet replaced. I visited there several times but they are only saying that "come tommorow". I want to ask that my bike is creating heavy noise but if from these another problem occurs then who will be responsible. Waiting for good result
I, Utpal Sen, a customer of DUTTA AUTOMOBILES want to inform you that I bought a new Super Splender Byke as on 9th May, 2012. After 10 days my byke's Self Relay was breake down. I inform it to the Showroom, that is Dutta Automobiles in Benachity(Durgapur). They told me that at resent they have no relay & told me to come next another day. Next day I go & they told me same. In this way they harassed me again & again near about 8 times. I visit the showroom last evening and get same behavior from your executive. Also I make a ph.call to your distributor that is Rudr Autoparts (ASANSOL). They also denie to give me the Self Relay. All of your workers are told me to wait. But how much days, it has no limit. Rudra Autoparts also told me that they supply the Self Relay to the Showroom of Benachity & they denie it to give me.
Right now please tell me how can I get my self relay from them?
So, Therefore I request to you please do something for me that I can get my Self Relay within 7days. It's my request to you, Please. I'll wait for your answer. please reply.
Right now please tell me how can I get my self relay from them?
So, Therefore I request to you please do something for me that I can get my Self Relay within 7days. It's my request to you, Please. I'll wait for your answer. please reply.
Dutta Automobiles — NOT GOT MY BIKE
I HAVE BOOKED A BIKE(SPLENDOR PLUS,SPL EDITION ) ON 8TH OF NOV 2009 WITH RS.1000, BUT THEY HAVE NOT YET DELIVERED THE BIKE, ALTHOUGH THEY HAVE DELIVERED THE BIKE TO THE CUSTOMERS WHO HAVE BOOKED AFTER ME. AND WHEN I AM GOING TO DUTTA AUTOMOBILE THEY ARE MISBEHAVING WITH ME.