Hindustan Petroleum Gas — Not getting the cylinder at the proper time

Hindustan Petroleum Gas — Not getting the cylinder at the proper time

B B.N Bhattacharya from Delhi, Delhi

Respected sir, It is very sad to inform you that I am not getting the gas cylider at the proper time .I am a teacher in Vadodara district near karjan and I am getting the cylinder from HP Gas Company Nava Bazaar, Karjan(vadodara) my consumer no. is 610930 and I booked a cylinder on 5/12/08 but till 10/1/09 I had not got the cylinder than again I booked the cylinder on 12/1/09 but then also till today I have not got the cylinderI am facing a big problembecause of cylinder. So what should I do? Should I go to consumer court or not? Was this information helpful? No (0) Yes (0)

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Comments

mohinidhananjayan

from Bengaluru, Karnataka

My Name : V. DHANANJAYAN
Address : Survey No.65, Handewadi Road
Near Wonderland English Medium School
Hadapsar, Pune-411028
Mobile No.[protected]

Consumer No.653079

HP Gas Agency - Kiran Gas Agency, Kondhwa, Pune

This is a reminder to my complaint posted on[protected].

Firstly, I would like to inform that the said agency entrusted the delivery of cylinders to some unauthorised party, whose shop is situated at ECP Complex, Handewadi Road, Hadapsar, Pune-411028. The said agency keep the book of all customers and they used to book and distribute the cylinders from their shop only. In view of this, I am unable to know the exact date of booking and also the date of availability of cylinder.

Further, the said agency is charging Rs.350/- per cylinder. This is the with the knowledge and consent of the main agency (Kiran Gas). I am also not getting any receipt to this amount. When we ask for Home delivery of cylinders since we are (family members) employed elsewhere and have no time to collect the cylinders, they used to argue.

When they are charging more than the actual cost of the cylinder, it is their responsibility to deliver the cylinders at Home (Home Delivery), but this is not happending.

You are requested to look into the matter and solve the issue, which will give some relief to me.

Thanks

V.Dhananjayan

d80

from Chennai, Tamil Nadu

I have the complaint of gas agency (shreeram Gas Agency). They dont supply cylinders on time and we have to book the cylinders 15 days when the earlier booked comes. we have a big family of 7 to 8 members and one cylinder is not enough for us. This is the wrong procedure. i[censored] get the cylinder then u should get the next booking within 8 days but this doent' happen. 15days(booking) and 15 days they come . one month its tiresome. other gas agencies have no such problem. if they book in the morning the cylinder arrives in the evening. they doesn't face such problems.then why should we?
this the request from me. And secondly i have one booking i want to apply for second cylinder what should i do and what is the procedure? please tell me each and every step? and secondly what are the charges for getting me the new connection(HP Gas connection).